Building on the success of our previous Contact Centres Summits in Australia and New Zealand, the 3rd Annual Government Contact Centre Summit
returns to Canberra in 2020 to address the core challenges faced by contact centres today through:
- Smarter digital innovations
- Better staff management and engagement techniques
- Effective and efficient operational processes
- Placing your customer at the centre of what you do
This is your chance to learn from over 20 industry gurus, who are leading the way in exceeding customer expectations, fostering efficiency and driving innovation!
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