20 August 2019 | Sydney
With the sharp rise in global tourism over the last decade, airports all around the world are reinventing the airport experience to meet the ever-changing passenger expectations. In an increasingly competitive operating environment, improving passenger experience is now a key business imperative for both airport and airline operators.
Airport Terminal Design and Experience Summit will bring together airport and aviation leaders to enhance operational efficiencies and deliver a smarter and more integrated CX journey.
Sponsoring this conference gives your organisation access to all three co-located events as there will be a centralised exhibition and networking area.
The 2019 programme will have a strong focus on:
- How to select and implement the right cost-effective technologies to construct customer-centric airport terminals and improve operational efficiency?
- How to ensure a seamless door-to-door passenger experience through an integrated transport network?
- How to retrofit existing airport terminals and transport hubs to create a 21st century airport?
- What are the contracting, construction and design opportunities for the upcoming Western Sydney Airport and existing airport terminals?
- How to effectively embed digital transformation?
- How to deliver innovative customer-centric solutions while achieving financial efficiency?
Due to market demand, this conference was developed as a spin-off of the successful 3rd Annual Western Sydney Aerotropolis Summit and the 4th Annual Australian Smart Cities, Digitization & Infrastructure Summit.