Disability Care Quality & Safety: Tools & Practices Masterclass  

Adelaide: 16th-17th May 2022   
Melbourne: 19th-20th May 2022
Sydney: 22nd-23rd August 2022 
Brisbane: 25th-26th August 2022 
Perth: 30th-31st August 2022 

The interim reports from the Royal Commission into Disability Care have highlighted the importance of focusing on consumer and workforce safety, ensuring quality care, whilst reducing risk and preventable harm.

This masterclass will provide an in-depth review and practical application of quality tools and tactics to enable quality care, effective management and governance of disability services. 

Attendees will take away a practical toolkit to implement effective problem-solving sessions, address incident management, complaint management, conduct investigations and audits; and execute continuous improvement projects within their organisations. 

Our expert trainers will demonstrate application of a range of tools, such as root cause analysis, task analysis, failure mode analysis and many more processes that will provide attendees with vital information on organisational challenges. 

Through implementation of these tools, you will derive solutions that promote expert management and control of quality and risk in preparation for the Royal Commission final reports and outcomes. 
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